Frequently asked questions
Short answers about scanning at the show, My shows, rights, and what you can do today. Official packages ship when rights clear — no real concert media until then.
What is Re-Live?
The recording of a live show you had to be at. Scan the QR while it’s on screen. Come back later in My shows. Hear that recording if you were there — listen when the recording is released. Official media waits on rights. Package locked until then — tones are not the concert.
What is My shows?
My shows is the list of shows you scanned while the QR was up. Empty if you weren’t at the show. Not a catalog. Listen when the recording is released. Full packages wait until rights clear. Players do not stream real show audio or video until then. Tones are not the concert.
Try scan at the show then My shows.
Why can’t I play full shows yet?
Live media is rights-sensitive. Re-Live will not upload, encode, store, or stream real concert packages until the rights model and who may open a package are product-approved. A show page does not clear copyright or unlock media on its own.
Full gate copy: when full shows open.
What does “request a venue” do?
Request a venue or artist records a named ask on this device. It is a signal, not a ticket and not media clearance. The live product path is still scan at the show, then My shows.
Can venues show the QR today?
Yes — show the QR (title, venue, date, status) so people at the show can scan. It does not publish an official recording. Host overview: venues & artists.
What does it cost?
Scanning at the show is free. There are no fake subscription tiers. Rights-gated packages will have real commercial terms only when media can legally ship. See pricing honesty.
How do I get updates?
Join the updates waitlist as a fan, venue, or artist. Interest stays on this device — updates list only. We do not email you yet. See contact and privacy.
Do I need an account?
No. You can scan at the show, open My shows, and request a venue without signing in. Optional sign-in stays in this browser for now. Signing in does not open the recording by itself.
Where else should I read?
How it works · how it works · rights · about · terms · privacy.